Shipping Policy
Delivery:
• Our standard delivery timeline are 5 - 7 business days.
• Once your order is ready for delivery, you will receive an email with real-time tracking information.
International Shipping:
We offer international shipping. Please note that your order may be subject to import duties and taxes (including VAT) once it reaches your destination country. These charges are not included in the shipping cost and are your responsibility as the customer. Sknlex is not responsible for these additional charges.
Refunds, Returns, and Exchanges:
• You may place a request within 48 hours from the date of delivery. When a shipment is returned after it has been delivered, your return request maybe approved on the basis of the quality checks conducted by our team. The refund will be initiated once the products will be received and thoroughly checked by the team.
• We accept returns within 7 days of delivery, please ensure the product should be seal packed.
• If your order arrives damaged, please contact us as soon as possible at cutomersupport@sknlex.com, Include your order number and a photo of the damaged item. We will address these issues on a case-by-case basis and strive to find a satisfactory resolution.
Contact Us
For any further questions or concerns, please reach out to us at customersupport@sknlex.com .We are here to help!
Thank you for shopping with Sknlex!